Parts warranty on all parts installed on job site by Off Grid Contracting is covered by the manufacturer and any parts provided by the customer for our company to install the customer is responsible for obtaining replacement parts should they fail and still be in warranty through the manufacturer. However Off Grid Contracting will assist the customer in the process if possible.
Off Grid Contracting currently offers a 90 day service labor warranty on all install work. This However does not cover travel cost. In that 90 day period any defect in our labor we will come out to service and make it right if direct result of failure to properly install. It also covers our labor to replace any part that may have failed that is under manufacturer warranty. Outside the 90 day period will resort to our normal service call charges plus travel cost.
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